Testimonials


[It] was a very exciting year for Delaware North at the Airport Revenue News conference. We launched our new Taking Off with the Hungry Traveler magazine and webisode series, and held an unveiling cocktail party at the stunning Chihuly glass art gallery at the Aria. We could not have pulled off our event without the help of the ARN staff. The conference was a busy and productive one for my entire team.Matt King, president, Delaware North Companies Travel Hospitality Services

Once again, another great conference! The lineup of exhibitors was excellent and the speakers were very engaging and insightful. It was a great opportunity to get reacquainted with old colleagues and business partners and to also meet new ones. The venue was top notch. Thanks again to the ARN staff for providing outstanding hospitality and for maintaining the tradition of excellence that they are known for. There should be an ARN award for ARN.John Reeb, senior principal property manager, San Francisco International

ARN provided Seattle with a great opportunity to present our program and its future to a large number of relevant industry players. Those kinds of opportunities are unique, and ARN provides them.Deanna Zachrisson, manager of concessions business, Seattle-Tacoma International

Every year, we look forward to networking with concessionaires and our peers on the latest opportunities and trends. This year, we once again were able to solidify old and build new relationships. ARN continues to be a great gathering place for the concessions industry.Zenola Campbell, vice president of concessions, Dallas/Fort Worth International

With all of the upcoming opportunities, this was an excellent chance to get in front of the key decision-makers and start building or continuing to build the relationships needed to be successful in this highly competitive industry. We had an extremely productive conference and can’t wait for next year! Thank you to the ARN staff for putting on a great conference!Chris James, business development director, LaTrelle’s Management Corp.

For us, for many years, we had just one or two partners we worked with. We didn’t really have to have a presence at these conferences because they did all that. As time evolved, we really decided that this is an important part of our growth and we wanted to start to be a bigger part of that community, the airport community. There is no better place to be than the Airport Revenue News conference because you get to meet all of the best professionals in the industry, you get to learn new ideas, you get to hear how other people are dealing with things, you get to share ideas. So it’s a really good focal point for us to be able to solidify our strategy and to understand better what our customers want, meaning in our partners at the airports, and really just grow from there, so it helps us fulfill our strategic plan, as well.Joe Essa, president, Wolfgang Puck Worldwide Inc.

The ARN team did a great job presenting an agenda of interesting, thought-provoking discussions while providing plenty of time for networking, deal making and partying.Michael Levine, CEO and COO, Tastes On The Fly

The airport industry can be very challenging to penetrate and succeed at, and as an [Airport Concessionaire Disadvantaged Business Enterprise], it can be even more demanding. This conference offered key information for my company in several areas ranging from the most rudimentary to the more complex. Being able to access decision-makers from all areas of the industry, be it airport executives, national and global primes, entrepreneurs, starter brands, and hear directly from them what the trends and directions are for the industry is simply unmatched.Peter Amaro Jr., CEO, Master ConcessionAir

Congratulations to Ramon and the entire ARN team on another successful conference. The conference was extremely well-executed and -planned, with fantastic speakers and the best of the best in the industry. It was a great opportunity to network with industry colleagues and strengthen existing relationships. NewsLink looks forward to participating again next year.Raymond Kayal Jr., president, NewsLink Group

It’s obvious to us to work with the people who are involved in airport catering, in airport management, in the overall picture of what the airport is going to look like 10 years from now, so to me it really is an exciting experience to be here, to meet many different people from many different sides of the business, because at the end of the day it is a business. Everybody wants to make money. The airports want to make money. We have to make money. Our partners want to make money. ... I think it’s a great experience to meet so many people, to have the opportunity to be in one place and meet so many different people from different places. I think it’s a great conference and I really believe that airports have become such a destination for everybody not just to fly but to shop and to eat, so I think it’s important to be here.Wolfgang Puck

I appreciate the expert speakers that the conference provided, especially the knowledge base of what is impacting aviation on a global level.Shelby Scales, executive director, Airport Minority Advisory Council

Once again, ARN delivered a well-organized conference where opportunities are endless. If you want to network and learn from the best airports and concessionaires in the industry, this conference is a must.Leah Older, director of business innovations, Denver International

I find the ARN revenue conference one of the best-orchestrated conferences to attend. The exhibition hall and schmooze sessions provide numerous opportunities to meet with new, up-and-coming concession operators. The large attendance is always good for catching up with industry peers and current business partners.Archie Carper, retail operations manager, Indianapolis International

The ARN conference is one of the best networking and relationship-building opportunities of the year. This year, the exhibit hall was bigger and better than ever. Also, winning an award this year is very special for the entire Stellar team.Susan Stackhouse, CEO, Stellar Partners Inc.

I feel like airports are becoming larger, there are more people traveling, they are certainly very much part of our lives and communities, and we’re spending more time in them. … It is my first time at an ARN conference. At any conference where you can bang heads with people, see something new you haven’t seen, any kind of chatter that you can have, any kind of intellectual swapping if you will, you can get ideas that help you progress and you don’t stay stuck in your ways. … I think I got a couple new restaurant deals, No. 1. I just was on the way in and got a couple offers to do other things, so that’s a good start, and certainly I think as now there’s more terminals being built, larger airports, and more meat of what we’re doing and more concepts, the demand is growing and a conference like this pushes it forward. I absolutely see myself coming back to a future ARN conference.Todd English

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