Agenda

Illustrative Agenda - Not Final - Subject to Change

Day One

Sunday, March 8, 2015

10:00 a.m. - 11:00 a.m.
Grand Foyer
Registration Desks Open

Registration Desk Sponsored by: Delaware North
Attendee Book Sponsored by: NewsLink Group LLC
Registration Bags Sponsored by: Hudson Group
Key Cards Sponsored by: Paradies
Lanyards/Badge Holders Sponsored by: Travelex


12:30 p.m.
Coronado Golf Course
Golf Tournament 03-08-2015 12:30:00 03-08-2015 17:30:00 6 ARN Golf Tournament Best Ball Scramble with lunch and catered awards ceremony included. Coronado Golf Course false MM/DD/YYYY

Tournament format is a best ball scramble, with competition holes including closest to the pin and longest drive. Lunch is provided and the round concludes with a catered awards ceremony. Club rentals are available, handicap is required and space is limited.

Sponsored by: World Duty Free Group


7:00 p.m. - 8:00 p.m.
Grand Foyer
Registration Desks Open

Registration Desk Sponsored by: Delaware North
Attendee Book Sponsored by: NewsLink Group LLC
Registration Bags Sponsored by: Hudson Group
Key Cards Sponsored by: Paradies
Lanyards/Badge Holders Sponsored by: Travelex


8:00 p.m. - 10:30 p.m.
Bayview Room
Sunday Evening Charity Social 03-08-2015 20:00:00 03-08-2015 22:30:00 6 ARN Sunday Evening Charity Social Sip on top shelf cocktails, taste culinary delights and enjoy breathtaking views of San Diego while testing your luck playing poker, blackjack, roulette, and craps, with proceeds benefiting the Airport Minority Advisory Council Educational Scholarship Program (AMACESP). Bayview Room false MM/DD/YYYY

Sip on top-shelf cocktails, taste culinary delights and enjoy breathtaking views of San Diego while testing your luck playing poker, blackjack, roulette and craps, with proceeds benefiting the Airport Minority Advisory Council Educational Scholarship Program. Prizes will be awarded to the top winners of the evening, including the chance to win a full registration and hotel accommodations to the ARN 2016 Revenue Conference And Exhibition in Dallas.

Sponsored by: Jack Duggan's



Day Two

Monday, March 9, 2015

7:30 a.m. - 1:00 p.m.
Grand Foyer
Registration Desks Open

Registration Desk Sponsored by: Delaware North
Attendee Book Sponsored by: NewsLink Group LLC
Registration Bags Sponsored by: Hudson Group
Key Cards Sponsored by: Paradies
Lanyards/Badge Holders Sponsored by: Travelex


8:00 a.m. - 9:00 a.m.
Coronado Foyer
Breakfast And Networking

9:00 a.m. - 10:15 a.m.
Concurrent Session
Coronado Ballroom A
Session: 1A
The Academy Of Concessions (Intermediate/Advanced)
Financing And Lending Strategies For Success 03-09-2015 09:00:00 03-09-2015 10:15:00 6 Session 1A: Financing And Lending Strategies for Success Concessionaires and bank executives will share their strategies for navigating challenging financial realities. Coronado Ballroom A false MM/DD/YYYY

The cost of launching concession concepts in airports can be daunting for new entrants and seasoned concessionaires alike. Furthermore, traditional banks sometimes don't understand or appreciate the unique investments required. Some airports have taken it upon themselves to find creative ways to assist their concessionaires in obtaining financing for their airport ventures. Hear how they've made possible the seemingly impossible. And airports aren't alone. Other experts will share their strategies for navigating challenging financial realities.

Moderator: Nancy West, managing member, Exstare Federal Services Group LLC

Speakers: Neil Maxfield, senior vice president of concessions, Denver International; Joseph McCoy, partner, Bryan Cave LLP; Bob Silvas, president, Silvy Group


9:00 a.m. - 10:15 a.m.
Concurrent Session
Coronado Ballroom D
Session: 1B
The Academy Of Concessions (Beginner)
The ABCs Of Doing Business In Airports 03-09-2015 09:00:00 03-09-2015 10:15:00 6 Session 1B: The ABCs Of Doing Business In Airports Gain an understanding of what it takes to enter and thrive in this dynamic, lucrative industry with an education on the basics. Coronado Ballroom D false MM/DD/YYYY

Learn about the challenges of an airport, how to prepare your concept, build relevance, find the right partners and more from the perspectives of those involved: the airport, the prime and the developer. Gain an understanding of what it takes to enter and thrive in this dynamic, lucrative industry with an education on the basics.

Moderator: Renee Tedesco, vice president of business development, Paradies

Speakers: Drake Beaton, senior manager, ICF International; Georginnah Navarrete, director of concessions, Los Angeles World Airports; Tonja Pastorelle, Pastorelle Marketing Group


10:15 a.m. - 10:45 a.m.
Coronado Foyer
Refreshment And Networking Break

10:45 a.m. - 12:00 p.m.
Concurrent Session
Coronado Ballroom A
Session: 2A
The Academy Of Concessions (Intermediate/Advanced)
Creating A Buzz Around Your Business 03-09-2015 10:45:00 03-09-2015 12:00:00 6 Session 2A: Creating A Buzz Around Your Business Learn from experts how to generate energy and enthusiasm for your brand and business to achieve broader awareness and greater success. Coronado Ballroom A false MM/DD/YYYY

Whether it's creating initial excitement around a new product or company, managing the red carpet for a high-profile event, getting media placements or building a brand from scratch, developing a marketing buzz can help you increase engagement with consumers and achieve better results. Learn from experts how to generate energy and enthusiasm for your brand and business to achieve broader awareness and greater success.

Speakers: Siobhan Barry, partner, Icrave; John Costello, global chief marketing officer, Dunkin' Brands; Wolfgang Puck, president, Wolfgang Puck Cos.


10:45 a.m. - 12:00 p.m.
Concurrent Session
Coronado Ballroom D
Session: 2B
The Academy Of Concessions (Beginner)
The Winning RFP 03-09-2015 10:45:00 03-09-2015 12:00:00 6 Session 2B: The Winning RFP Get informed on some of the techniques that can help provide a competitive edge for landing future opportunities. Coronado Ballroom D false MM/DD/YYYY

Navigating the business of airports presents its own unique sets of challenges and opportunities. Thoughtful planning and understanding of industry best practices become increasingly important when, many times, the difference between success and failure depends on the ability to develop a winning proposal. Get informed on the basics of the request for proposal bid process and review some of the techniques that can help provide a competitive edge for landing future opportunities.

Speakers: Linda Moore, president, Animer Consulting; Jenna Paulson, lead consultant, JProject Solutions Inc.; Andy Weddig, senior vice president, Unison Consulting


12:00 p.m. - 2:00 p.m.
America's Cup
Property Managers-Only Meeting And Luncheon 03-09-2015 12:00:00 03-09-2015 14:00:00 6 Property Managers-Only Meeting And Luncheon Discuss, commiserate, resolve and be candid about the issues of the day with all of your airport colleagues. No concessionaires or press admitted. America's Cup false MM/DD/YYYY

Discuss, commiserate, resolve and be candid about the issues of the day with your airport colleagues. No concessionaires or press admitted.

Sponsored by: Westfield

Moderators: James DeCock, real estate manager, San Diego International; Dave Kellerman, senior manager of concessions, Cincinnati-Northern Kentucky International


2:00 p.m. - 4:00 p.m.
Concurrent Session
San Diego International Airport
Session: 3A
San Diego International Airport Tour 03-09-2015 14:00:00 03-09-2015 16:00:00 6 Session 3A: San Diego International Airport Tour Tour SAN for a behind the scenes experience, shedding light on the operational intricacies surrounding this state-of-the-art airport. San Diego International Airport false MM/DD/YYYY

Tour SAN for a behind-the-scenes experience, shedding light on the operational intricacies surrounding this state-of-the-art airport.


2:00 p.m. - 4:00 p.m.
Concurrent Session
Coronado Ballroom A
Session: 3B
Airport Opportunities 03-09-2015 14:00:00 03-09-2015 16:00:00 6 Session 3B: Airport Opportunities Learn about new opportunities in terminals, parking garages, concessions space and other major facilities on airport property. Coronado Ballroom A false MM/DD/YYYY

Listen to airport executives discuss upcoming opportunities at their airports. Learn about new opportunities in terminals, parking garages, concessions space and other major facilities on airport property.

Participants: Hartsfield-Jackson Atlanta International; Minneapolis-St. Paul International; Phoenix Sky Harbor International; Portland International; Seattle-Tacoma International; Westfield


4:30 p.m. - 6:00 p.m.
Coronado Ballroom A
Session: 4
ARN Business Pitch Showcase 03-09-2015 16:30:00 03-09-2015 18:00:00 6 Session 4: ARN Business Pitch Showcase Listen as a hand-picked group of participants present their concept before a panel of airport concession experts for an assessment. Coronado Ballroom A false MM/DD/YYYY

There are several reasons concepts with a presence on the street do not successfully translate into airports. Listen as a hand-picked group of participants present their concept before a panel of airport concession experts for an assessment and honest evaluations of their company's viability. The five presenters will be graded by the panel, and the highest-scoring company will be showcased on the ARN website.

Sponsored by: Mission Yogurt Inc.

Panelists: Pat Murray, executive vice president of business development, SSP America; Rod Tafoya, president, Mission Yogurt; Deanna Zachrisson, business leader for airport dining and retail, Seattle-Tacoma International


6:00 p.m. - 8:00 p.m.
Grand Foyer
Registration Desks Open

Registration Desk Sponsored by: Delaware North
Attendee Book Sponsored by: NewsLink Group LLC
Registration Bags Sponsored by: Hudson Group
Key Cards Sponsored by: Paradies
Lanyards/Badge Holders Sponsored by: Travelex


6:30 p.m. - 9:00 p.m.
Grand Ballroom
Opening-Night Reception In The Exhibit Hall 03-09-2015 18:30:00 03-09-2015 21:00:00 6 Opening-Night Reception In The Exhibit Hall Networking in Grand Foyer starting at 6:30 p.m.
Hall Opening Ceremony at 7:00 p.m.
Grand Ballroom false MM/DD/YYYY

Networking in Grand Foyer starting at 6:30 p.m.
Hall Opening Ceremony at 7:00 p.m.

Sponsored by: HMSHost Corp.



Day Three

Tuesday, March 10, 2015

7:30 a.m. - 2:30 p.m.
Grand Foyer
Registration Desks Open

Registration Desk Sponsored by: Delaware North
Attendee Book Sponsored by: NewsLink Group LLC
Registration Bags Sponsored by: Hudson Group
Key Cards Sponsored by: Paradies
Lanyards/Badge Holders Sponsored by: Travelex


8:00 a.m. - 9:00 a.m.
Grand Ballroom
Breakfast In The Exhibit Hall

8:00 a.m. - 6:00 p.m.
Grand Ballroom
Exhibit Hall Open

9:00 a.m. - 9:15 a.m.
Coronado Ballroom
Opening Remarks 03-10-2015 09:00:00 03-10-2015 09:15:00 6 Opening Remarks David Broderick, executive director And publisher, Airport Revenue News Coronado Ballroom false MM/DD/YYYY

David Broderick, executive director And publisher, Airport Revenue News
Thella Bowens, president and CEO, San Diego International Airport/San Diego County Regional Airport Authority


9:15 a.m. - 10:30 a.m.
Coronado Ballroom
Session: 5
The Design History And Future Of The World's Most Revolutionary Structure 03-10-2015 09:15:00 03-10-2015 10:30:00 6 Session 5: The Design History And Future Of The World's Most Revolutionary Structure Learn about the design history of airports and where future innovations and design will intersect with emerging technologies to continue to evolve and improve the airport environment for travelers. Coronado Ballroom false MM/DD/YYYY

Over the past 100 years, the development of airports tells a rich cultural history, from origins in muddy fields to the frontline position of global connectivity today. Learn about the design history of airports and where future innovations and design will intersect with emerging technologies to continue to evolve and improve the airport environment for travelers.

Speakers: Alastair Gordon, contributing editor for architecture and design, Wall Street Journal; Bill Sleeth, vice president of design for the Americas, Starbucks


10:30 a.m. - 11:30 a.m.
Grand Ballroom
Refreshment And Networking Break In The Exhibit Hall

Sponsored by: PepsiCo


11:30 a.m. - 12:30 p.m.
Coronado Ballroom
Session: 6
Concessions Concepts 03-10-2015 11:30:00 03-10-2015 12:30:00 6 Session 6: Concessions Concepts Restaurant, retail and industry experts discuss conceptual trends, layout and other issues. Coronado Ballroom false MM/DD/YYYY

Food and retail in airports are evolving, from the way stores and restaurants are designed to where they are located within the terminal. Restaurant, retail and industry experts discuss conceptual trends, layout and other issues that will help you learn how to maximize the bang and bring in the bucks.

Moderator: Kyle Mastin, interim concessions director, Hartsfield-Jackson Atlanta International

Speakers: Ann Ferraguto, principal, AirProjects Inc.; James Little, principal, Cini-Little International Inc.; and Richard Talbot, president and CEO, Talbot Consultants International


12:30 p.m. - 2:00 p.m.
Grand Ballroom
Lunch In The Exhibit Hall

2:00 p.m. - 3:00 p.m.
Coronado Ballroom
Session: 7
Talent Acquisition And Succession Planning 03-10-2015 14:00:00 03-10-2015 15:00:00 6 Session 6: Talent Acquisition And Succession Planning Baby boomer retirements and shrunken budgets are impacting airports from the executive offices to airfield lighting, so airports are getting creative in training the staff they have left to perform multiple duties. Coronado Ballroom false MM/DD/YYYY

Baby boomer retirements and shrunken budgets are impacting airports from the executive offices to airfield lighting, so airports are getting creative in training the staff they have left to perform multiple duties; they're also recruiting hires from new and interesting places. Learn from airports and search-firm executives how to deal with this important and expanding issue.

Moderator: Greg Principato, president and CEO, National Association of State Aviation Officials

Speakers: Michael Bell, consultant, Spencer Stuart; Scott Brockman, president and CEO, Memphis International ; Kurt Gering, director of talent, culture and capability, San Diego International; Gale LaRoche, vice president of human resources, Detroit Metropolitan Wayne County


3:00 p.m. - 4:00 p.m.
Grand Ballroom
Refreshment And Networking Break in Exhibit Hall

Sponsored by: Yonanas/Healthy Foods LLC


4:00 p.m. - 5:00 p.m.
Coronado Ballroom
Session: 8
The "Craft" Of Cocktails 03-10-2015 16:00:00 03-10-2015 17:00:00 6 Session 7: The "Craft" Of Cocktails Find out how street-side bar trends can translate into airports, the potential upsides of higher profits and increased customer satisfaction, and the pitfalls of embracing "craft" in a fast-paced environment. Coronado Ballroom false MM/DD/YYYY

Across the country, bars and restaurants have taken part in a cocktail revolution. They've sidelined "well" liquor brands in favor of carefully crafted cocktails made from high-end spirits, and the result often has been a healthy bump in profit margins. Find out how these street-side bar trends can translate into airports, the potential upsides of higher profits and increased customer satisfaction, and the pitfalls of embracing "craft" in a fast-paced environment. Samples will be provided for session participants.

Speaker: Tony Abou-Ganim, The Modern Mixologist


4:30 p.m. - 6:00 p.m.
Grand Ballroom
Exhibit Hall Happy Hour

Sponsored by: Areas USA


7:30 p.m.
Hard Rock Hotel
Official Tuesday-Night Sponsored Event:
Speakers’ Dinner (Invitation Only) 03-10-2015 19:30:00 03-11-2015 00:00:00 6 Speakers' Dinner (Invitation Only) The exclusive invitation only ARN Speakers' Dinner serves as one of the premier gatherings of airport industry leaders in an intimate, enjoyable environment. Hard Rock Hotel false MM/DD/YYYY

Unlike any other event on the agenda, the exclusive invitation-only ARN Speakers' Dinner serves as one of the premier gatherings of airport industry leaders in an intimate, enjoyable environment.

Sponsored by: SSP America



Day Four

Wednesday, March 11, 2015

7:00 a.m. - 2:30 p.m.
Grand Foyer
Registration Desks Open

Registration Desk Sponsored by: Delaware North
Attendee Book Sponsored by: NewsLink Group LLC
Registration Bags Sponsored by: Hudson Group
Key Cards Sponsored by: Paradies
Lanyards/Badge Holders Sponsored by: Travelex


8:00 a.m. - 9:00 a.m.
Grand Ballroom
Breakfast And Networking In The Exhibit Hall

8:00 a.m. - 2:30 p.m.
Grand Ballroom
Exhibit Hall Open

9:00 a.m. - 10:15 a.m.
Coronado Ballroom
Session: 9
Director Panel 03-11-2015 09:00:00 03-11-2015 10:15:00 6 Session 9: Director Panel Financial pressures. New business models. Security concerns. Infectious diseases. Attraction and retention of quality staff. These are some of the issues that keep today's airport CEO up at night. Coronado Ballroom false MM/DD/YYYY

Financial pressures. New business models. Security concerns. Infectious diseases. Attraction and retention of quality staff. These are some of the issues that keep today's airport CEO up at night – and not all of them are part of the traditional airport executive handbook. Learn how some of the best airport CEOs in North America are dealing with these and other issues and how that will affect your ability to do business with them.

Moderator: Kevin Burke, CEO, Airports Council International-North America

Speakers: Bonnie Allin, president and CEO, Tucson Airport Authority; Gina Marie Lindsey, executive director, Los Angeles World Airports; Mark VanLoh, aviation director, Kansas City International


10:15 a.m. - 11:00 a.m.
Grand Ballroom
Refreshment And Networking Break In The Exhibit Hall

Sponsored by: PepsiCo


11:00 a.m. - 12:15 p.m.
Coronado Ballroom
Session: 10
Revitalizing Retail 03-11-2015 11:00:00 03-11-2015 12:15:00 6 Session 10: Revitalizing Retail Find out what attitudes, philosophies and technologies are driving the most successful retail companies. Coronado Ballroom false MM/DD/YYYY

Retail trends on the street continue to shape the way airports and concessionaires approach this lucrative business. Find out what attitudes, philosophies and technologies are driving the most successful retail companies and how those factors can successfully translate into airports.

Moderator: Susan Stiene, director of commercial services, Vancouver International

Speakers: Chris Briggs, senior vice president of client experience, Buxton Co.; Candace Corlett, president, WSL Strategic Retail; Dwight Hill , partner, McMillanDoolittle LLP


12:15 p.m. - 1:00 p.m.
Grand Ballroom
Refreshment And Networking Break In The Exhibit Hall

Sponsored by: Yonanas/Healthy Foods LLC


1:00 p.m. - 2:30 p.m.
Grand Ballroom
Lunch In The Exhibit Hall

2:30 p.m. Exhibit Hall Closing

2:30 p.m. - 3:30 p.m.
America's Cup
Session: 11A
Schmooze Time For Airports And Concessionaires: Session 1 03-11-2015 14:30:00 03-11-2015 15:30:00 6 Session 11A: Schmooze Time, Session 1 Airports and concessionaires meet at scheduled times for special one-on-one discussions. America's Cup false MM/DD/YYYY

Airports and concessionaires meet at scheduled times for special one-on-one discussions.

Sponsored by: Concessions International


3:30 p.m. - 4:00 p.m.
America's Cup Foyer
Refreshment And Networking Break

4:00 p.m. - 5:00 p.m.
America's Cup
Session: 11B
Schmooze Time For Airports And Concessionaires: Session 2 03-11-2015 16:00:00 03-11-2015 17:00:00 6 Session 11B: Schmooze Time, Session 2 Airports and concessionaires meet at scheduled times for special one-on-one discussions. America's Cup false MM/DD/YYYY

Airports and concessionaires meet at scheduled times for special one-on-one discussions.

Sponsored by: Concessions International


6:30 p.m.
Coronado Ballroom
ARN Awards Gala 03-11-2015 18:30:00 03-11-2015 23:59:00 6 ARN Awards Gala Cocktail Reception Begins at 6:30
Awards Show Programming begins at 8:15
Coronado Ballroom false MM/DD/YYYY

Cocktail Reception, 6:30 p.m. - 7:30 p.m. (Sponsored by: Crews)
Plated dinner service, 7:30 p.m.
Awards Show Programming begins at 8:15 p.m.

  • Finalists will be honored and winners will be announced.
  • Airport Directors of the Year will be honored.
  • There will be special surprise performances throughout the evening.